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webFEAT Remote Support

If you have been directed here by webFEAT personnel to assist you then you are in the right place. We have tried to make this process as easy and safe for all parties involed. You are only a few clicks away from solving your problem.

If you are returning to this site for Remote assistance, please contact the office to verify that a technician is available to assist you.

General instructions

Please click on the "Download Remote Support Client" above. You will be prompted to "Run" or "Save" the file, please click on "Run" You will also receive a security window prompting you to "Run" or "Don't Run". Please select "Run" again.

The software that webFEAT utilizes does not leave any residual traces behind, and rest assured that there is no way for us to regain access to your system after the support session has been closed.