Order History
Organization and product tracking are important elements to ecommerce that cannot
be ignored. With the Order History feature that is offered through webFEAT, your
company can manage online orders, customer records, and product shipments effectively
and easily. This also allows customers to view their order history from the website
if they have made a previous purchase.
Your company will have the ability to organize each order number, the date of purchase,
what items were purchased, and the list goes on. Being able to retrieve this information
can be an imperative need if ever dealing with a disgruntled customer, looking for
a missing product, or even just itemizing your inventory to gain a further understanding
of sales numbers.
Customers can view this information through a simple login page to ensure validity
and search for any past purchases, verify credit card statements, or even just to
check on the size of the product they ordered.
This feature can track the top grossing customers in your data base, as well as
the best selling products to gather a feel for what strategies have been effective.
This is a tool that is not only effective for the customer, but for your company
as a whole. This process is easily managed by an administrator and can be delegated
to any of the necessary employees.
